The degree of individualized developmentally supportive care provided to each infant and family. The staff was extremely proud and all felt a strong degree of involvement in meeting this goal.
The degree of pleasure and pride as well as the shared sense of accomplishment by the entire multidisciplinary team.
The families may not be aware of the NNCP certification but they clearly benefit from the greater standardization of individualized care and sensitivity to meet the needs of each infant and family member.